Delivery Details

Payment Method :

Local Customer: All customized stitched orders will need to be paid half amount in advance. Customer Care team will share bank details once the order is confirmed. International Customer: They have to pay full balance via credit/debit card or via bank transfer. Details will be shared once order is confirmed.


Expected delivery time:

Unstitched within 5-7 working days.

Stitched 25 working days.

Customized stitching orders may require additional 7 business days for completion.

Note: Any public holidays, Saturdays and Sundays in between the days are non-working days.

 

DELIVERY DETAILS

Delivery Timing:

  • For Unstitched & Pret: 5-7 Working Days
  • For Stitched: 25 Working Days

Note: Any public holidays, Saturdays and Sundays in between the days are non-working days.


Shipping Charges:

Within Pakistan: Free

Outside Pakistan: Shipping charges will be calculated at the time of checkout
based on the size of package and destination.

Couriers:

Within Pakistan: TCS
Outside Pakistan: DHL

Order Tracking:

On dispatch of your order you will be sent a shipping confirmation email with your carrier information and tracking number, be sure to check Junk/Spam folder as well. You can log onto the courier website and track your order.

 

Customs and Duties:

Customers may be charged customs and duties by their country upon delivery of their order which they will have to pay in order to receive the package. We do not know a certain amount as it is charged by the delivery destination and not by us so it is not under our control.

Please know that if the customer fails to respond on time and the package is marked abandoned & destroyed at the destination then no refund claims can be made by the customer.

If the package has already been shipped and customer refuses to pay the charges, company has every right to get the package back and deduct the following charges from the refund

1. Initial shipping paid with the order.
2. Return shipping charges.
3. Any tax/duties charged to Iznik upon return.